1.8  Tasks

1.8.1  Toolbar
1.8.2  Task list display
1.8.3  Creating and editing tasks
1.8.4  Private Tasks
1.8.5  Moving and copying tasks
1.8.6  Forwarding tasks attached to email

Every single day, we complete various tasks - at work, at home or anywhere else. Those of us equipped with an excellent memory can remember them, others use various tools such as little notepapers and check them off when the items are completed. Task folder play the role of these notepapers in the electronic environment.

Advantages of electronic tasks involve especially central storage of all tasks and automatic alerts, informing of upcoming events.

Tasks in folders are organized in a table where each line stands for one task including task name and other information available, such as priority level, etc.

Tasks

Figure 1.81. Tasks


Task folders are equivalent to other folders. They can be shared, set as public or attached. For more information on shared and public folders, see chapter 1.10  Folder Administration.

1.8.1  Toolbar

The tasks folder toolbar contains the following options:

New task

Click the New task button to display the dialog for creating of a new task. Users can also use the arrow located on the right from the New task button to open the New mail, New task and New contact windows.

Move or copy

Use the icon to copy or move a selected task (see chapter 1.8.5  Moving and copying tasks).

Print

To print out a task, click on Print. First, the printed page preview appears; then the standard Print dialog box is displayed.

Delete

Use this button to delete the selected task. Tasks can be deleted also by the Delete key (in Mac OS X also by Backspace).

Forward

Use this button to forward the selected task to other users.

1.8.2  Task list display

In WebMail, the tasks are shown in a simple list that contains data such as the name of the task, scheduled deadline and the status of the task (percentage as well as description).

By default, up to 20 tasks are listed on one page. To change number of tasks displayed on a single page, use the Settings section in WebMail (see chapter 1.11.1  User settings).

Sorting tasks by columns

The detailed information on individual tasks is displayed in the columns. The tasks can be sorted by the details listed in individual columns. Click the column heading to sort tasks in the ascending or descending order (see the arrow next to the column name) by alphabet, numbers or time (depending on the column contents).

Note: For listing by subject, items are sorted by the alphabet of the language set in Settings as preferred (the General tab) - for details, see chapter 1.11.1  User settings. In result, if for example English is set as preferred and subject are in German, subjects will be ordered by English alphabet and some specific national characters may also cause problems in sorting.

Adding and deleting columns

Users can customize the appearance of the table and the information shown. The columns can be added or deleted. Right-click the table header and specify the column settings in the Select fields window. The pop-up menu contains the Change columns option. Checked columns will be shown in the dialog box, unchecked columns will be hidden.

Adjusting the column width

The width of the task list can be adjusted. To change the column width, click between two columns in the table header and drag the cursor right or left as needed.

Solving tasks

After a specific task is solved, it can be marked as solved in the task list using the checkboxes before each task. When the task is checked, its status is set to completed and date and time of the completion are set.

1.8.3  Creating and editing tasks

To create a new task, use the task edit window. To open the dialog, use the New task option available on the toolbar. The edit dialog box includes two tabs where the following parameters can be set:

Task settings

In the General tab, the following task details can be defined:

Task settings

Figure 1.82. Task settings


Subject

Insert a text which will be later shown in the task list as well as in the Reminder window (if the reminder is enabled for the task). The text should not be too long and it should be as comprehensive as possible.

Location

Task location.

Due date

Time required for completion of the task.

Start date

The date to start on the task.

Date completed

Date of completion.

Status

Each task goes through several stages during the process of its completion:

  • Not started - the task has not been started yet.

  • Waiting for someone else - useful in cases where the completion of the task depends on another person/other people).

  • Completed - the task is completed and 100% is automatically inserted in the Finished field.

  • In Progress - the task is being solved. It is possible to enter a number specifying what percent of the task has already been completed in the Done field.

  • Deferred - the task cannot be completed at the moment (e.g. as there are higher priority tasks). It is useful to set Reminder time to avoid the situation that the task is kept in the list uncompleted.

Priority

Using this option, the task priority can be defined. Tasks with highest priority are marked with a red exclamation mark, a low priority task is marked with an arrow.

Reminder

This feature enables users to set a reminder to an upcoming due date. The alarm time can be set to a specific day and time. The option can be disabled by unchecking the box.

The reminder is displayed as a popup window that lists the events and tasks to be reminded at that time. Each row contains the subject of the specific event (task) and time to the next reminder.

Users can extend or reduce the time to the next reminder of a specific event. Set the desired time of event recurrence (from five minutes to two weeks) and click Remind me later.

Click the Dismiss all or Dismiss buttons to cancel the selected reminder or all reminders. The dismissed reminder will not be displayed any more unless it relates to a repeated event.

Warning:

  1. The reminder window is active only when WebMail is running.

  2. For notifications, only the basic calendar and task folders (standard folders created automatically when the user account is created) are searched through in WebMail. If users create other calendar and task folders, keep in mind that the event and task notification will not work in WebMail. However, if the notification timeout expires when MS Outlook is running, a notification is displayed in a standard MS Outlook window.

Complete %

Shows what percent of the task has already been completed.

Comment

Detailed information can be provided for each task.

Categories

The Categories item is useful only if the web interface is used in connection with MS Outlook with Outlook Connector preinstalled. Use the tools in this application to display the events in individual categories.

Click the Categories button to display the list of default categories. Users can also create new categories that are more suitable.

Private

The Private item is helpful especially for sharing of folders. If the folder is shared with other users, tasks set as private can be viewed only by their owner (for details, see chapter 1.8.4  Private Tasks).

Co-workers

When a task is created, it can be sent to other people. This feature can be used for several purposes. For example, it might be desired to inform a superior about a task.

Use the Co-workers tab in the task's edit dialog box to send the task information to other people (see figure 1.83  Co-workers). The Co-workers allows creating of a list of persons to whom an informative email including the task details will be sent when the task is created. The task is sent when created and then again whenever it is updated by the task owner (the initiator). The message is set so that if the co-worker to whom the task was sent uses WebMail, the task can be saved in the task folder and send a confirmative/rejection message at once.

Co-workers

Figure 1.83. Co-workers


Co-workers and their addresses can be added to the list by the following methods:

  • Use the Select button to search attendees in contacts. Simply look up and add any co-workers included in your contact folders.

    The dialog allows setting of the following options:

    Select

    Figure 1.84. Select


    Folder

    The menu includes all contact folders in the mailbox (including public and subscribed contacts).

    Search for:

    Enter a string which will be used as search criteria, i.e. any addresses including the string will be searched. First letters of first or second name or username (the part of address preceding the at-sign) can be used as the string. The search string is not case-sensitive.

    One or multiple addresses can be selected from the list (by clicking on them while holding the Shift or the Ctrl key) and selected addresses can be added to the co-workers list by the Co-workers.

    Note: Addresses can be also added to the co-workers list by double-clicking on a particular item.

    Once attendees are selected, save settings by the OK button. The dialog is closed and all selected addresses are listed.

  • By the Add button - use the button to add lines where co-workers can be added by hand. This feature allows add addresses which are not included in any contact folder.

    The Add button is not active unless there is at least one line blank where another address can be added. Once addresses are filled in all entries, the button is activated so that another line can be added.

    Note: The best way is to add a co-worker to the list as Firstname Lastname <name@expertspace.net>. The email address is sufficient.

Once addresses are filled in and the task definition is completed, the task can be either saved or sent to co-workers. Co-workers can accept or reject it. Acceptance or rejection status is shown on the Co-workers tab (see figure 1.85  Task acceptance/rejection)

Task acceptance/rejection

Figure 1.85. Task acceptance/rejection


Task recurrence

Click The dialog where recurrence can be set is opened by the Recurrence icon provided in the upper part of the task edit window.

Task recurrence

Figure 1.86. Task recurrence


Recurrence pattern

Multiple recurrence patterns are available (daily, weekly, monthly, yearly). Each of these patterns has different parameters.

Range of recurrence

Set the desired range of recurrence.

  • No end date - no end date is set.

  • End after ... occurrences - the recurrence is over when the specified number of recurrences is reached.

  • End by - recurrences happen in the specified time.

1.8.4  Private Tasks

Private tasks are helpful especially for sharing of folders. If the folder is shared with other users, tasks set as private can be viewed only by the folder's owner.

Private tasks can be created as follows:

  1. Open the New task dialog box.

  2. Insert relevant information.

  3. On the Settings tab, enable the Private option (see figure 1.82  Task settings).

  4. Save changes by clicking Save and Close.

Warning: Private tasks are treated as private only if the client where private task folders are viewed supports this feature. In other client applications, it is possible to view and edit tasks without any restrictions by users with appropriate access rights. This also implies that information included in private tasks are not well secured.

1.8.5  Moving and copying tasks

Tasks can be moved or copied between folders as follows:

The Drag & Drop method

Drag & Drop is a simple method for moving and copying items by using only the mouse:

  1. Hover a task with the mouse pointer and click on the left mouse button. Hold the button and drag the event over the destination folder. Release the mouse button.

    Note: To copy the selected task(s), hold the Ctrl key (or Alt on Mac OS X).

  2. Hold down the mouse button (and the Ctrl key, when copying) and drag the task to another folder.

    Moving tasks by the Drag & Drop method

    Figure 1.87. Moving tasks by the Drag & Drop method


  3. A green icon appears when the task is ready to move (see figure 1.87  Moving tasks by the Drag & Drop method) or a blue icon when ready for copying (see figure 1.88  Copying tasks by the Drag & Drop method).

    Copying tasks by the Drag & Drop method

    Figure 1.88. Copying tasks by the Drag & Drop method


  4. Let hold of the button to move the task immediately.

Note: Unless the task is dragged over a folder where it can be moved (i.e. any task folder with appropriate access rights in the folder tree), a red icon is displayed meaning it is impossible to move the message to the particular location.

Using the Move or copy button

The Move or copy toolbar button can be used to move or copy the item, as follows:

  1. Use the mouse pointer to select a task and click on the Move or copy button available on the toolbar (see figure 1.89  Moving/copying tasks by the button on the toolbar).

    Moving/copying tasks by the button on the toolbar

    Figure 1.89. Moving/copying tasks by the button on the toolbar


  2. In the Folder selection dialog just opened, select the folder where you want to move or copy the item and click on Move or Copy.

Pop-up menu

The pop-up menu can also be used to move or copy tasks:

  1. Right-click a task. In the context menu, select Move or copy (see figure 1.90  Move/Copy tasks using the context menu).

    Move/Copy tasks using the context menu

    Figure 1.90. Move/Copy tasks using the context menu


  2. This opens the Folder selection dialog where you can select a folder where the task will be move or copied. Click on Move/Copy.

1.8.6  Forwarding tasks attached to email

WebMail allows forwarding of tasks in such a format so that it is possible to save it to a task folder. Thanks to this feature we can avoid copying of task data to an email message and to a new task edit dialog box on the addressee's side.

WebMail also supports another option. When a  message with an task in the attachment is received, the recipient can simply click on the attachment to open the task in the standard task edit dialog box. Click on Save and Close to confirm settings and save the task to the Tasks folder.

Note: To save a task or open it as an attachment, right-click on it and use one of the options available, Open or Save.

How to forward a task

To forward a task, select it by the mouse pointer and click on the Forward button on the task folder's toolbar (it is also possible to use the corresponding option in the pop-up context menu).

Select a task and click on a corresponding icon to open a message editor where the task is included as an attachment.[4] At this point, simply send the email message.

Warning: Do not forget to enter the recipient's email address in the To: textfield.



[4] The task will be forwarded in the iCalendar format (.ics).